Service charge row: CCPA cracks down on 27 restaurants for mandatory levy; refunds, penalties ordered
Service charge row: CCPA cracks down on 27 restaurants for mandatory levy; refunds, penalties ordered
The Central Consumer Protection Authority (CCPA) has taken action against 27 restaurants nationwide for mandatorily levying service charges, deeming it a violation of consumer law. Fines up to Rs 50,000 were imposed, with directions to refund collected charges and modify billing systems to prevent default additions.
The Central Consumer Protection Authority (CCPA) has taken action against 27 restaurants nationwide for mandatorily levying service charges, deeming it a violation of consumer law. Fines up to Rs 50,000 were imposed, with directions to refund collected charges and modify billing systems to prevent default additions.
The Central Consumer Protection Authority (CCPA) has taken action against 27 restaurants nationwide for mandatorily levying service charges, deeming it a violation of consumer law. Fines up to Rs 50,000 were imposed, with directions to refund collected charges and modify billing systems to prevent default additions. 
